Koltor Publishing is committed to excellence in Jewish education.
The company develops products that help educators and students harness the infinite instructional possibilities of interactive learning.
The Company is a division of Formants and Bytes Corporation which was formed in 1995, and is located in Richmond Hill ON, Canada (near Toronto).
Web orders are usually shipped out the following business day. Shipments to Canada and the U.S.A. usually arrive within 6-9 business days. If you need rushed shipping, please call us at 905 884 6484, extra charges will be applied. Packages to Europe, Israel, and Australia usually take about 10-20 business days to arrive.
Only for items purchased directly from us
Books and software on CD - ROM or DVD ROM can be returned for full refund (excluding shipping and handling) within 30 days of purchase for books and 15 days for software. The returned product must be in pristine condition (like new) to be eligible for refund, therefore handle it with care, and do not mark or write inside it.
Custom orders (such as individual portion MP3) also all music CD’s (audio or MP3) as well as purchased software downloads can not be returned but will be exchanged within 30 days if the CD is defective.
To initiate a return, please email us: firstname.lastname@example.org to receive shipping instructions or by phone: 905 884 6484
If you acquired our product from a retail outlet, or other third party seller, please check for their returned policy.
We respect our customers’ privacy; therefore we do not store confidential information such as: credit card details. Our discretion efforts and related practices are further outlined in our "privacy and security statement.